Contacts
Explore how to contact and access your Amgen benefits.
General Information
Amgen Benefits Center
Contact for benefits-related questions including medical, savings and spending accounts, COBRA, life insurance and more.
800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
HR Connect
Contact for staff-related questions and inquiries about Workday, PTO, payroll, employment verification and more.
Health Care
Medical and Pharmacy – Anthem PPO
Anthem Traditional or Value PPO
Inquire about your coverage, benefits, claims, billing or find network doctors.
Call: 844-647-3687
Visit: Anthem
Anthem Health Guides
Live chat for help with benefits information, claims and ID cards.
Call: 844-647-3687
App: Apple App Store or Google Play
Anthem Concierge
Escalate a concern or get help with a complex claim with a dedicated Anthem staff member.
Call: 720-219-7373
Email: Victor Evangelista
Virtual Second Opinion
Connect to best-in-class doctors to help navigate a serious health issue or potential surgery with My Medical Ally.
Call: 888-361-3944
Monday – Friday, 8 a.m. to 8 p.m. CT
Prescription Drug
Understand plan details, find a provider or pharmacy and ask claims questions.
Call: 800-817-8043
Visit: Express Scripts
App: Apple App Store or Google Play
Medical and Pharmacy – Anthem EPO New England
Inquire about your coverage, benefits, claims, billing or find network doctors.
Call: 844-647-3687
Visit: Anthem
Medical and Pharmacy – HMO California
Inquire about your coverage, benefits, claims, billing or find network doctors.
Call: 800-624-8822
Visit: UHC West
App: Apple App Store or Google Play
Medical and Pharmacy – Kaiser HMO Northern California
Inquire about your coverage, benefits, claims, billing or find network doctors.
Call: 800-464-4000
Visit: Kaiser
App: Apple App Store or Google Play
Dental
Get help understanding plan details, finding a provider, claims questions.
Call: 800-765-6003
Visit: Delta Dental
App: Apple App Store or Google Play
Vision
Get help understanding plan details, finding a provider, claims questions.
Call: 800-877-7195
Visit: VSP
App: Apple App Store or Google Play
COBRA
Learn about COBRA eligibility, costs and enrollment.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Amgen Benefits Center
FINANCIAL & RETIREMENT
Retirement & Savings Plans
Contact for information about your Retirement and Savings Plan (401k) and RMSA. Access account balance, retirement modeling tools and financial planning resources.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Merrill
App: Apple App Store or Google Play
Employee Stock Purchase Plan
See your stock purchase history, access plan information and use financial planning and support tools.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Merrill
App: Apple App Store or Google Play
Long-term Incentive Program
Learn about Amgen’s LTI program.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Merrill
App: Apple App Store or Google Play
Supplemental Retirement Plan & nonQualified Deferred Compensation Plan
Contact for information about your Amgen SRP and/or DCP. Access account balance, retirement modeling tools and financial planning resources.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Merrill
App: Apple App Store or Google Play
HEALTH SAVINGS ACCOUNT
Check HSA account balances, file claims and find helpful resources.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Amgen Benefits Center
App: Apple App Store or Google Play
Flexible Spending Accounts
Check account balances and file claims.
Call: 800-97-AMGEN (800-972-6436)
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Amgen Benefits Center
App: Apple App Store or Google Play
Life Insurance
Learn about your life insurance through New York Life or file a claim.
Call: 888-842-4462
Visit: New York Life
Work/Life
Legal Plans
Access experts who can assist you with a broad range of personal legal needs.
Call: 800-821-6400
Monday – Friday, 8 a.m. to 8 p.m. ET
Visit: Amgen MetLife Site
Visit: info.legalplans.com
(access code: 1500254)
Pet Insurance
Get help understanding plan benefits and learn about available discounts.
Call: 866-937-7387
Visit: Amgen MetLife Site
App: Apple App Store or Google Play
Commuter Benefits
Check account balances, file claims and make changes to your contribution amounts.
Call: 888-235-9223
Monday – Friday, 8 a.m. to 8 p.m. ET
Visit: Edenred
App: Apple App Store or Google Play
Bright Horizons
Camp Amgen
Get information about Amgen’s state-of-the-art child care facility in Thousand Oaks, CA.
Call: 805-447-6793
Visit: Bright Horizons
Little Horizons
Get information about Amgen’s state-of-the-art child care facility in Deerfield, IL.
Call: 224-300-7271
Visit: Little Horizons
College Coach
Get help with applying to, saving and paying for college.
Call: 888-527-3550
Visit: Bright Horizons
(passcode: Benefits4You)
TUITION REIMBURSEMENT (EDASSIST)
Get information about reimbursement for tuition, books and other career-related programs.
Call: 866-896-7704
Visit: EdAssist
Future Moms Program & Lactation Services
Get personalized support from nurse coaches to help expectant mothers through all stages of pregnancy. Available only to Anthem medical plan participants.
Call: 800-828-5891
Visit: LiveHealth Online
App: Apple App Store or Google Play
TIME OFF & LEAVE
DISABILITY AND Leave of Absence
Initiate a disability claim and/or request a leave of absence.
Call: 888-550-1449
Visit: AbsenceOne
Time Off
Contact HR Connect with questions about Vacation Personal/Family Illness (PTO), Bereavement, Jury Duty and Volunteer Time.
Call: 805-447-1111
Visit: Amgen Time Off
WELL-BEING
Wellness Program
Learn about wellness activities for you and your family.
Call: 800-972-6436 (option 6, option 2)
Visit: Power of Vitality
Email: wellness@amgen.com
App: Apple App Store or Google Play
mental Health
Find free confidential counseling and support for mental and emotional well-being.
Call: 844-252-8511
Visit: Lyra Health
Email: care@lyrahealth.com
App: Apple App Store or Google Play
Heart HEALTH
Track, manage and improve your heart health. Available only to Anthem medical plan participants.
Call: 800-767-3471
Email: support@helloheart.com
Enroll: Hello Heart
App: Apple App Store or Google Play
fitness reimbursement (GO Plan)
Understand your fitness center reimbursement benefits.
Call: 800-97-AMGEN (800-972-6436), Option 1
Monday – Friday, 5:30 a.m. to 5:30 p.m. PT, excluding holidays
Visit: Amgen Benefits Center
AmGEN On-site Fitness Centers
Get more information about Amgen’s onsite fitness centers at Thousand Oaks and Rhode Island Amgen locations.
Email: wellness@amgen.com
DIGITAL PHYSICAL THERAPY
Access a licensed physical therapist (PT) with easy-to-use technology for a customized program. Available only to Anthem medical plan participants.
Visit: Sword Health
App: Apple App Store or Google Play
PELVIC HEALTH
Access pelvic health specialists. Available only to Anthem medical plan participants.
Visit: Bloom
App: Apple App Store or Google Play
VIRTUAL FITNESS AND WELLNESS
Access virtual fitness and wellness classes.
Visit: Wellbeats
Email: support@wellbeats.com
App: Apple App Store or Google Play
Nutrition Services
Connect with a registered dietitian for healthy nutrition solutions.
Email: nutrition@amgen.com